Velvet-Club Connecting Lesbians & Bi-women around the World

■Do I have to be a Member or Subscriber to use the Velvet-Club Website?

NO, you don't have to be a member or subscriber, as most of the sections within the website are free for Visitors to browse/enjoy. You can register as a “Silver Member (Online) ” which is FREE and have access to additional benefits and facilites or alternatively register as a Subscriber to just receive emails about events & special offers. Membership Information

■How much does it cost to be a Velvet-Club Member?

“Silver Membership (Online)” is FREE. Membership Information

■I need help with my Profile/Photos, who do I contact?

Click here to access our “Contact Us” page and send an email to Susie, our Club Secretary. Emails are aimed to be answered within 1-2 working days.

■How do you protect my Privacy?

The contact details that you give us are for our records only. When you choose your online “ScreenName”, this is the name that other members will know you by. It is your decision which Velvet-Club members you reveal your identity to. We only use your email address for: any maintenance of your profile that you request, to send you our monthly UK LGBT events calendar, special offers and alerts re messages that your personal Velvet-Club Mailbox (In Box) has received. Your contact details are not disclosed to any third party.

■I have just registered as a Velvet-Club “Silver Member (Online)” but I cannot LogIn?

You need to LogIn using: (i) the email address you used when registering (ii) your password. Passwords are case sensitive and must be typed exactly as you originally entered them on registration.

■I've forgotten my Password and/or ScreenName?

Just click here and enter your email address and you will receive your Password automatically at the email address you used to register with us. If you no longer use the email address that you registered with then the verification process will take longer as you will need to email Spencer, providing your full name & contact details and we will locate your membership for you. Alternatively you can create a new personal Profile usng your new email address. Your “ScreenName” is recorded in your “My Account” details.

■How are the Velvet-Club "Our Members" selected?

Randomly by the computer each month.

■How can I list my Business for FREE in the Velvet-Club Business Directory ?

Log into your personal My Account. Click on Business Directory Listing & enter your business details to create or update your business listing. Press SUBMIT & then you will see a confirmation message. Your business listing will be validated in 2-3 working days. Any questions email business@velvet-club.com

■How else can I promote my Business to Velvet-Club Members, Subscribers & Visitors?

Advertising,Marketing, Sponsorship & PR information is available on request. Any questions email promotions@velvet-club.com.

■How do I pause/cancel my online Velvet-Club Membership?

LogIn to your My Account where you have the facility to “hide” or “delete” your Personal Profile and Business Listing.